Own an Anker Power Bank? Here’s How to Find Out if It’s Under Recall

by | Jun 29, 2025 | News

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Popular accessory maker Anker is recalling six of its popular power banks following the discovery of potential battery defects. The company says the issue stems from lithium-ion battery cells supplied by a third party vendor, and while the chances of malfunctions are considered low, Anker is still carrying out a recall.

Anker recall includes PowerCore, MagGo and Zolo models

The first recall targets the Anker PowerCore 10000 (model A1263), sold in the US between June 2016 and December 2022. According to Anker, the power bank may overheat due to an internal battery fault, potentially causing the plastic casing to melt or even catch fire. Customers who own this model can receive a replacement unit or a $30 gift card to use on Anker’s website.

Shortly after that initial recall, Anker expanded the action globally to include five more models that share battery components from the same supplier. All affected models may contain battery cells with impurities or improper insulation that could lead to overheating or, in rare cases, fire. Helpfully, MacRumors has shared the complete list, which include the following:

  • Anker Power Bank (10K, 22.5W) – Model A1257
  • Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) – Model A1647
  • Anker MagGo Power Bank (10,000mAh, 7.5W) – Model A1652
  • Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) – Model A1681
  • Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) – Model A1689

Anker has launched a pair of online forms that let users check their serial numbers and submit claims. The company is offering either a replacement product or a gift card. It’s also asking users to label affected units clearly before disposing of them at certified hazardous waste facilities, not in standard battery recycling bins.

The company says it has strengthened its internal quality checks and supplier audits to catch these kinds of issues earlier. While it’s a black eye for one of the most trusted names in charging accessories, Anker’s swift response may help limit the fallout. If you’ve bought a power bank from Anker in recent years, it’s worth double-checking your model number.

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